 | Who shall I contact if my game can't install or if my hardware makes it impossible to play? |  |
 | Please use this e-mail address to get help with your technical issues such as hardware support.custservice@codemasters.comAlternatively, you may call +44 (0) 1926 816044 from outside the UK or 01926 816044 from within the UK. |
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| Who shall I contact if I have an issue with my game account/password? | |
| For all account and password information, please email cogsupport@codemasters.com The dedicated COG support team should be able to resolve your query.Thank you. |
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| I'm trying to create a COG account but it says that, "You're unable to create a subscription from your current location" |  |
| RF Online is only available in the US, UK and Europe. The following European countries currently have access to RF Online:
Austria,
Belgium,
Cyprus,
Czech Republic,
Denmark,
Estonia,
Finland,
France,
Germany,
Greece,
Hungary,
Ireland,
Italy,
Latvia,
Lithuania,
Luxemburg,
Malta,
Poland,
Portugal,
Slovakia,
Slovenia,
Spain,
Sweden,
Netherlands,
Switzerland,
Norway
and Mo |
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| COG Account Security | |
| COGPAS UsernamesUsernames are CASE SENSITIVE!Must be between 8 and 12 characters long inclusiveUsernames must be comprised entirely of the letters a-z and/or the numbers 0-9Usernames must not contain any naughty or reserved words COGPAS PasswordsPasswords are CASE SENSITIVE!Must be between 8 and 12 characters long inclusivePassword |
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